Testimonials

We selected Andera because it was clear that their solution offered us the features and functionality we needed to provide new and existing customers a user-friendly platform to open accounts when and where it was most convenient for them. We were also gearing up to launch a significant marketing campaign around our addition of person to person payments via our mobile channel (powered by PayPal) and an easy to use personal finance tool, FinanceWorks a Quicken product, so we had to meet an aggressive launch date. After talking with references and considering their reputation in the industry, we were confident that Andera could deliver - and they did.

Kyle Kunnen, VP-Operations Manager, Mercantile Bank of Michigan

As a community bank, it is imperative to provide the personal service our customers prefer, and it is increasingly important to be able to offer the innovative products and technological conveniences of the big banks. The addition of online account opening and funding allows us to provide our customers with the best of both. Implementing Digital Insight's new online account opening and funding solution with Andera was one of the easiest projects that we've worked on. Our bank's IT expert, Wayne Garrett, attests that the process was smooth and efficient, and the working documents were wonderful and very easy to use.

Kevin Beckemeyer, President and CEO, Legence Bank

In this strained economy, many consumers and businesses are looking to mid-market financial institutions as an alternative to the large, money center banks. Working with Andera helps us arm our clients with yet another important capability to establish and grow a primary financial relationship with new and existing customers.

Glenn Tom, Senior Vice President, DI Senior Vice President-Consumer Segment, Intuit

As more and more credit unions, banks, and financial institutions recognize the opportunities to better serve member lending needs during the all important account opening process, we are responding with solutions that help to help make this process even easier. With Andera's help we're making it possible for organizations to form longer-lasting relationships with their members and customers.

Tim Kelly, CEO, Teres Solutions

Javelin has researched the market for online account opening, and considers Andera to be a market leader in this rapidly growing space. With its next-generation packaged Editions, Andera is streamlining the potentially complex set of choices involved in an implementation, while at the same time further reducing barriers to entry related to cost and effort.

Mark Schwanhausser, Analyst, Javelin Research

We are very excited to integrate online account opening into MoneyAisle's services. With a growing community of people around the country using MoneyAisle to find great rates on their investments, allowing those users to seamlessly open and fund their winning accounts provides enormous value to both our users and the banks in our network. Our integration with Andera makes the whole process simple.

Mukesh Chatter, President & CEO of NeoSaej, parent company of MoneyAisle

Online account opening is of great interest to many of our clients. And, as is customary for our company, we want to offer our clients best-of-breed options that help them provide the products and services their customers and members want. By formalizing a partnership between our company and Andera, we are excited to offer our clients another solution that addresses the growing demand in the marketplace for online account opening and funding services.

Mike Nicastro, SVP and CMO, Open Solutions Inc.

We chose Andera because they are a pioneer in the online account opening market and their solution offers all of the conveniences we demand for our customers and our Bank's technology initiatives. Opening an account is one of the first experiences a customer has with a bank and we wanted that experience to be as positive, simple and streamlined as possible. Andera's solution makes that possible.

Dan Sullivan, EVP of Technology Advancement, Umpqua Bank

Harland Financial Solutions is committed to providing its clients with the solutions necessary to effectively compete. Online account opening is an important new component for our clients' online banking strategies and a high priority for several of our clients, many of whom have already selected Andera's market leading solution. Establishing a partnership with Andera is another example of ensuring our clients have the necessary tools to support their ongoing success.

Helen Rusty Beckel, SVP, Strategy & Market Development, Harland Financial Solutions

Partnering with Andera enables new and existing Sybase customers access to an integrated solution for online account opening and funding. Integrating Andera's solution into the banking product suite allows our customers to increase their deposits while virtually extending their competitive footprints through the online channel into markets where they currently do not compete. This is one more step towards Sybase's vision of the unwired enterprise.

Andrew Mikesell, eCommerce Product Director, Sybase

NCR's Internet banking services have historically been focused on helping our client banks service their existing customers through the online channel. By offering Andera's online account opening and funding solutions, we are now able to help those same banks use the online channel to acquire new customers. This seamless combination of sales and service is a must-have for the next generation of Internet banking.

Greg Hanson, General Manager, NCR eCommerce

The beauty of Alliant's account opening system is that it provides enhanced customer convenience while giving Alliant the much-needed flexibility to execute on customer acquisition strategies. The added savings benefits of the system solidify the overall business case for such solutions, resulting in a win-win for both the credit union and its members.

Eva Weber, Analyst, Aite Group, Case Study of Alliant Credit Union

Creating an easy process for opening an account for both the user and the institution is the goal of our partnership with Andera. This integrated solution not only leads to smooth account opening and a better user experience, but will help institutions facilitate cross-selling of products for critical organic growth.

Johann Dreyer, CEO, S1 Corporation

Aite Group has identified online account opening and funding as an imperative for U.S. financial institutions. Andera has more customers for account opening and funding than any other vendor we profiled, suggesting that they are gaining traction, particularly among small and mid-tier institutions.

Eva Weber, Analyst, Aite Group

The professionals at Andera are our E-business experts. Their personal approach, responsiveness, and constant willingness to do the impossible allow us to commit with confidence to introducing new technology-based product and service offerings to our customers. We rely on them for building and deploying value-driven online banking and payment services like CampusMate, which are of new strategic importance to the bank.

Merrill W. Sherman, President & CEO, Bank Rhode Island

With Service Credit Union's worldwide field of membership, we needed a solution to allow members to open and fund new accounts anytime, anywhere. Andera's New Accounts Online is a perfect fit with our Internet channel and our 24-hour Contact Center. The application provides the credit union with a secure, convenient method to serve our mobile membership base. We first looked at Andera because we thought their Web account opening and funding solution was the strongest in the market. But as we learned more about how robust and integrated their complete platform really is, we made the decision to deploy it in the Contact Center as well. In 2006 we will look to add the product in our branch offices.

Gordon Simmons, President/CEO, Service Credit Union

Using New Accounts Online, we anticipate this will be our most successful membership drive ever. Not only does it allow us to offer the highest levels of convenience around membership enrollment to prospective members, but it also allows us to more effectively reach geographically disperse areas that may not be in close proximity to CSCE FCU branch locations. Using New Accounts Online is a win-win for us and our members.

Peggy Wells, CEO, CSC Employees FCU

We wanted our new members to be able to complete the enrollment process electronically, with the ability to open and fund the account at the time of enrollment. We have been experiencing high abandonment rates by sending the forms to the member through the mail and then never receiving them back. Andera's solution significantly helps us address that issue in one seamless, cost-effective package.

Lynn Bowers, CEO, Energy First Credit Union

The primary reasons we are implementing Andera's Online Account Opening system are to make it easier for customers to start banking with First Mid-Illinois and to make it convenient for existing customers to open additional relationships... We are proactive in utilizing technology and believe that offering account opening online will become increasingly important to customers. We wanted a solution that would make us stand out from other banks in our area, and anticipate that Andera's solution will further identify us as progressive and technically competent.

Randall Ross, Senior Vice President, Electronic Banking, First Mid-Illinois Bank & Trust

In rolling out HSAs to the marketplace, we are looking to proactively reach out to consumers and offer them a new solution that fits their individual needs. We designed our HSA program with convenience in mind, which made instant online enrollment through Andera a natural extension of our strategy. By offering online enrollment in our HSA product, we are streamlining productivity at the bank, saving our customers valuable time, and reducing inefficiencies and slippage associated with an offline, paper-based enrollment process.

Sara Junio, Director of Deposit Products, Associated Bank

Toyota has employees throughout the country. While we have branches in California and Kentucky, we have focused extensive resources on serving all our current and potential members whether or not they have a branch nearby. We selected Andera's system as the latest addition to our wide array of advanced electronic services. Wherever an eligible member lives or works, they will have full access to the credit union.

Brock Kasnick, VP/COO, Toyota Federal Credit Union

It was important to us that any solution integrate seamlessly with our core system. Andera's interface with our Summit core system allows accounts opened online to be set up in real time. That level of automation, combined with funding and instant approvals, made Andera the right choice for us.

Brian Thompson, VP of Delivery and Technology, American First FCU

Our field of membership is distributed across the country, and we are always trying to find innovative ways to make the account opening process easier. Andera provides a streamlined solution that is entirely electronic, ensuring a much better experience to our potential members and saving time and money for the credit union.

Melody Hair, Operations Manager, General Mills FCU

Associated Bank was impressed that Andera's platform was flexible enough to allow us to meet our strategic approach to HSAs while at the same time expanding our capabilities to easily open and fund new deposit accounts online. As we continue to proactively enhance and expand the products and services available to our customers through the Internet, we feel confident that Andera's online sales tools will become an increasingly critical and cost effective component of our overall commitment to exceed customer expectations.

Leonard Rowe, Director of eBusiness, Associated Bank

Our partnership with Andera is another example of how USERS' open architecture gives our clients the freedom to choose the specialty applications that best meet their business needs. By integrating our core system with the Andera solution, our clients can expand their self-serve options and provide members with even greater convenience online.

Larry Tankeloff, Senior Vice President, USERS

Andera is the industry leader in enrollment and account opening for financial institutions. This product delivers a valuable tool to financial institutions that want to attract new customers and new accounts through online banking.

Pratap Gautam, Product Manager, Cavion Plus

Celent investigated the market for online account opening and funding in July of 2007, and forecast that industry penetration would grow from 2% at that time to 20% by 2010. As financial institutions increasingly look to cross sell existing customers and acquire new customer relationships online, the rapid pace of industry adoption is accelerating as projected.

Edward Woods, Analyst, Celent

Andera's New Accounts Online has standardized and streamlined our account origination process across our delivery channels. As one of the largest credit unions in the country, our requirements were quite complex, but the Andera team was fully able to tailor their solution to our needs. After only a 90 day implementation process, New Accounts Online was able to support us through one of our busiest enrollment periods, handling almost twice our usual new account volume. Because all of the risk, decisions, and workflow are managed automatically, we were able to handle that high level of activity without adding staff.

Jennifer Divelbiss, Marketing Director, Alliant Credit Union

Our partnership with Andera gives us the control we need to customize the application experience for our customers – be it on a smartphone, tablet or laptop.

Shamir Karkal, Co-founder and CFO, BankSimple

We're proud to be Andera's 500th customer. We picked Andera because of their deep experience with online account opening, as well as their roadmap of new innovative products and services.

Jim Badger, SVP, Salin Bank

We trust the Andera partnership will help us reach not just any customer, but the customers that will be profitable to our institution now and in the future.

Jim Badger, SVP and Director of Marketing, Salin Bank