Press Release
Credit Unions Choose Andera's Solution to Provide Members with Convenient, Compliant, and Secure Platform for Opening and Funding New Accounts Online
PROVIDENCE, RI - June 9, 2004 - Andera, Inc. today announced that Toyota Federal Credit Union, FAA First Federal Credit Union, Marine Credit Union, and Energy First Credit Union have each chosen Andera's Internet-based Enrollment & Account Opening solution to simplify their enrollment processes and grow their membership bases.
Offering a fully automated solution, Andera allows credit unions to enroll members, open new accounts, and transfer initial funding - completely online. Fully compliant with USA PATRIOT Act and other regulations, the solution verifies the applicant's identity using a proven real-time process, performs important fraud checks, and even makes targeted loan and credit offers based on the applicant's risk profile and credit history. The solution will allow credit unions to tap into broader geographic markets and more profitable demographics, while increasing efficiency and improving member convenience.
"Toyota has employees throughout the country," said Brock Kasnick, VP/COO at Toyota Federal Credit Union. "While we have branches in California and Kentucky, we have focused extensive resources on serving all our current and potential members whether or not they have a branch nearby. We selected Andera's system as the latest addition to our wide array of advanced electronic services. Wherever an eligible member lives or works, they will have full access to the credit union."
"We are very excited to be working with these credit unions," said Charles Kroll, President of Andera. "Even though online member services like home banking and bill payment have become common for many of today's credit unions, the process of acquiring new members through the Web is still slow and inefficient - requiring the member to print and mail paper forms. Our solution delivers the same levels of automation and convenience to the enrollment and account opening process that members have come to expect. In just 10 minutes, the member is enrolled, the accounts are funded, and the process is complete."
Designed for the unique needs of today's credit unions, the solution's hosted ASP infrastructure allows for simple implementations and cost-effective, volume-based pricing. Andera's growing list of systems interfaces, based on open standards and XML architecture, allows efficient integration with leading core and third-party systems.
"We wanted our new members to be able to complete the enrollment process electronically, with the ability to open and fund the account at the time of enrollment," said Lynn Bowers, CEO of Energy First Credit Union. "We have been experiencing high abandonment rates by sending the forms to the member through the mail and then never receiving them back. Andera's solution significantly helps us address that issue in one seamless, cost-effective package."
About Andera
Andera is a leader in online customer acquisition technologies for small- and mid-tier financial institutions. Dedicated to helping banks and credit unions use the Web as a tool for sales and growth, Andera offers a suite of integrated products and services for automated online account opening, funding, and cross-selling. Andera is headquartered in Providence, RI.







