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Multichannel Capabilities

Multichannel is the new online.
Want younger customers? Efficient service for existing members? You have to be there when the need arises. Now you can with the multichannel features of Andera's oFlows Platform.

In today's business climate, you need to arm your staff with the right tools to capture every opportunity. Every oFlows Platform feature is now available on a variety of mobile devices: online applications, the Infinite Logic Decision Engine™, electronic signatures, and the full-featured Management Console.

With the oFlows Platform, you immediately realize benefits such as:

Feature

Benefit

One platform for branch, web, mobile, and call center

  • One system to learn and maintain
  • Uniform (and customizable) decisioning across channels
  • Smooth handoffs in cross-channel applications

Native support for iOS devices (iPad, iPhone), Android phones and tablets

  • Take applications anywhere; in the branch, at the mall, or on the beach
  • Decrease abandonment, increase conversion
  • Enable your staff to provide a collaborative application experience
  • Acquire younger, more desirable customers

Digital "wet" signatures

  • Capture a true digitized signature on smartphones and tablets
  • Satisfy compliance and increase application completion rates
  • Eliminate paper and mailing costs

Document upload from mobile devices

  • Customers can take photographs of their supporting documents and upload them
  • Stop chasing paystubs and supporting documents
  • Fully indexed in the leading document management systems